Customer Charter

Commercial Fuel Solutions have a proud tradition of delivering quality service to all of our customers. With your assistance, we intend to maintain and wherever possible, improve on the standards that you, our customers, expect of us. You can read our customer testimonials here.

If you have any comments or feedback you would like to pass on, irrespective of its nature, please send an email to: comments@commercialfuelsolutions.co.uk

Our Values

Put safety first: We are committed to putting safety first in everything we do.

Respect our customers: We engage our customers fully to understand their specific requirements and to achieve the best possible solution to every application without causing any inconvenience.

Right the wrong: Everyone gets something wrong from time to time, when we do something wrong we try our very best to put it right.

Deliver what we promise: We pride ourselves on our ability to do what we say we can. If we make a promise, we’ll do everything within our power to deliver it.

Solid customer support: Commercial Fuel Solutions Ltd ensure that all members of the technical sales and customer support teams are fully trained on the installation, operation and service requirements of all our products. Technical Support is available 24 hours a day, 365 days a year via our support number 0845 189 9880. A suitably qualified engineer is on call at all times during out of office hours.

Environmentally responsible: Review our benchmark environmental policy here.

Commercial Spill Solutions
Saturday, May 1, 2010

Commercial Spill Solutions Commercial Spill Solutions is part of the Commercial Fuel Solutions Ltd group of companies, this division specialises in the manufacture and distribution of spill containment, spill kits and spill control, all under the brand Dacoma spill excel… please either click.. .. more news..

AdBlue IBC Hand Pump
Wednesday, April 28, 2010

AdBlue IBC Hand Pump A new AdBlue IBC hand pump has been developed by Commercial Fuel Solutions which addresses the need for a reliable yet economical IBC transfer solution. Consisting of a fully rotary hand pump the system is equipped with a quick CDS/SEC coupling enabling rapid changeover between.. .. more news..

Yara North America Inc Secure USA distributors for DEF
Saturday, January 16, 2010

As the US Environment Protection Agency's 2010 emissions standards draw nearer, diesel exhaust fluid suppliers are making last-minute efforts to prepare the diesel truck market. Yara North America are pleased to have signed leading chemical distributor, Colonial Chemical Company, as agents to distr.. .. more news..

Fuel efficiency standard lead to lower global oil prices
Friday, April 10, 2009

A new study commissioned by the European Federation for Transport and the Environment has suggested that current thinking about the fuel consumption of vehicles has left out an important element. Specifically the impact of fuel efficiency standards on the price of oil. The report could change the w.. .. more news..

Elaflex appoint OPW to distribute AdBlue Nozzle
Wednesday, April 1, 2009

Elaflex GmbH based in Hamburg Germany have reached an agreement with OPW Fuelling components to distribute their market leading ZVA AdBlue nozzle. The nozzle features a unique shut off feature which prevents the diesel tank from being cross filled with DEF (diesel emissions fluid). Rahul Deshmukh, .. .. more news..